Testimonials

“…What was so unique and priceless – – in a city where everybody is so busy – – is that Dr. Lowenstein was in no hurry. He genuinely wanted to help, he cared. And this, to a pet owner is invaluable.”

“…Dr. Bruce is a true gem, a doctor who obviously treats the pet for the pets sake, not to line his pockets with cash…dr. Bruce is available 24/7, something I wish all doctors would do! And he spends time with me and my pet, more time than any other “traditional office vet” ever has. He is methodical in examining Livvy all while talking to her sweetly through the process (as if she understands, and maybe she does?), and then explaining to me, in detail what is going on, how she’s doing, what needs to be done and when I will receive test results. He promptly returns calls, answers questions and is absolutely trustworthy… I seriously doubt Olivia would be alive today if not for Dr. Bruce and his amazing ability to diagnose and treat her rather complicated condition with accuracy and compassion.”

Not only does he understand your pet, Dr. Lowenstein understands you. My cat never was happy about vet trips and over the years I grew less impressed with who had been a very good vet at one time. I felt I was not being heard and as a result, lack of addressing my concerns ended up adversely affecting my cat’s health. Now with Dr. Lowenstein, I can have a real conversation about my cat and he does not treat anything slightly. Since seeing Dr. Lowenstein in early summer, I feel my 14-1/2 year old kitty is back on a better path without receiving a blanket diagnosis because one size truly does not fit all pets, and getting the right tests done to rule things out is helpful. The dr is available by text and phone and is always ready to help. He is really dedicated to animals and it shows. After having a few visits to my other vet this year, the cost is probably not all that much more (by Manhattan standards) and having a pet seen in the comfort of his/her home sans cabs or transportation can’t be beat. Looking forward to our follow up appointment next month.

When I called to talk to Bruce, my cat was critical, he needed a kitty ER stat and Dr. Bruce calmly explained how urgent it was. He had never even met us yet!… I was reticent to go down the path I had with another elderly cat, one where vet after vet urged me to force care on an animal that should’ve been put down at an earlier time. Dr. Bruce understood my fears, but also spent TIME to discuss with me how I could find out if this was something I could humanely treat…Once reassured…. we forged ahead…. I had nearly gave up on my cat! Dr. Bruce sensibly and rationally addressed my concerns and fears while getting Reggie what he needed. Reggie is now thriving. I cannot thank Dr. Bruce enough for bringing the sanity and compassion back to veterinary care for pets and owners alike.

Dr. Bruce is the best vet I have found in my 16 years of living in New York City… he is excellent at explaining all the options without losing his patience. This is a great quality since it is confusing and scary to make decisions with our pets health. He also pays close attention to your budget and explaining what would be your best option….. rides to the vet were always so stressful I feel that we save time and money and get better care in our home environment.

Dr. Lowenstein told me that Mittens was in heart failure. She was critical and needed to go into the hospital or she would pass away… I was not in a financial position to take her to the hospital, my other choice would be to help her pass peacefully. He then explained that we might be able to help her at home and I agreed as he went into critical care emergency mode. Dr. Lowenstein made one call and had an echo (sonogram) done within 90 minutes at my apartment. Once it was confirmed that she was in heart failure, he was so impressive, removing the fluid from her chest and abdomen and allowing her to breath easily again. He spent 6 hours working to save Mittens life. I have never met another doctor who would even think to spend that kind of time to save my cat and he did! 4 months later and Mittens is now sitting on my lap as I write this review….

My husband and I were initially referred to Dr. Lowenstein after our 14-year-old dog had a seizure and was subsequently mishandled by a leading Upper Eastside veterinary hospital, causing severe cervical spine complications. We took our dog to yet other well-known UES hospital but their treatment failed, as well…. vet hospital referred us to Dr. Bruce Lowenstein who they said is an excellent emergency medicine…who makes house calls 24/7. Excellent he was…. he immediately went into emergency mode, showing my husband, a physician, where to deliver steroid injections and showing me how to hydrate the dog gently from the syringe. Within about 20 minutes our dog was drinking water. He lived another two years and in good health under the medical supervision of Dr. Lowenstein.… Dr. Lowenstein is also a superb diagnostician. He suspected that our second champion had Cushing’s disease even though he tested negative for it. Years later, it turned out that he was right.”

… dr. Bruce has walked me through everything I need to know about how to take the best care of my boy Leo and we could not be more pleased to be in his care. Dr. Bruce is a gem and service like this is not easy to find.